Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, participate in workshops, or contact us for support. This includes your name, email address, payment information, learning progress, and any content you create or share on our platform.

We also automatically collect certain information about your device and usage patterns, including IP address, browser type, operating system, pages visited, time spent on pages, and interaction with our educational content to improve your learning experience.

How We Use Your Information

Your information helps us provide personalized learning experiences, track your progress through Python game development courses, recommend relevant tutorials, and deliver customer support. We use your data to process payments, send important updates about your subscription, and notify you of new features or workshops.

We may also use aggregated, non-personally identifiable information to analyze learning patterns, improve our curriculum, and develop new educational content that better serves our community of aspiring game developers.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform, processing payments, or delivering educational services, but only under strict confidentiality agreements.

We may disclose your information if required by law, to protect our rights or property, or in connection with a business transfer. In workshop settings, we may share your first name and learning progress with instructors to facilitate personalized guidance.

Data Security and Protection

We implement industry-standard security measures to protect your personal information, including encryption of sensitive data, secure server infrastructure, and regular security audits. Your payment information is processed through PCI-compliant payment processors and is never stored on our servers.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We continuously monitor and update our security practices to address emerging threats and maintain the highest level of data protection.

Your Rights and Choices

You have the right to access, update, or delete your personal information at any time through your account settings. You can also request a copy of your data or ask us to restrict processing of your information. If you wish to close your account, we will delete your personal information within 30 days, except where retention is required by law.

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings. However, we may still send you important service-related communications.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. Essential cookies are necessary for basic site functionality, while analytics cookies help us understand how you interact with our content.

You can control cookie settings through your browser preferences or our cookie consent banner. Disabling certain cookies may limit some features of our platform, but core educational content will remain accessible.

International Data Transfers

As we operate in Japan and serve international students, your information may be transferred to and processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

When transferring data outside Japan, we comply with applicable data protection laws and maintain the same level of protection for your personal information regardless of where it is processed.

Children's Privacy

Our services are designed for learners aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

For educational programs involving minors, we require parental consent and implement additional privacy protections in accordance with applicable laws and educational standards.

Third-Party Services and Links

Our platform may contain links to third-party websites, tools, or services that are not operated by us. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies before providing any personal information.

We integrate with certain third-party services for payment processing, analytics, and educational tools. These integrations are governed by our agreements with these providers and their respective privacy policies.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained for the duration of your subscription plus three years for business records.

Learning progress data and created content may be retained longer to support your educational journey and portfolio development. You can request deletion of specific data categories at any time, subject to legal and operational requirements.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity. We will provide notice of such transfers and any changes to this privacy policy through email and prominent notices on our platform.

Any successor entity will be bound by the terms of this privacy policy and applicable data protection laws regarding the handling of your personal information.

Compliance with Japanese Privacy Laws

We comply with Japan's Act on Protection of Personal Information (APPI) and other applicable privacy regulations. This includes obtaining proper consent for data collection, implementing appropriate security measures, and respecting individual rights regarding personal information.

We maintain records of our data processing activities and regularly review our practices to ensure ongoing compliance with evolving privacy regulations in Japan and internationally.

Contact Information for Privacy Matters

If you have questions about this privacy policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact our Data Protection Officer at privacy@fravintel.com or write to us at our Tokyo office address.

We are committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days. For urgent privacy matters, please indicate this in your communication subject line.

Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of material changes through email and by posting the updated policy on our website with a revised effective date.

Your continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.

Effective Date: January 1, 2025

Last Updated: January 1, 2025